SHIPPING

Delivery usually takes 2–5 business days.

Once your order has been shipped, you will receive a tracking number.

We offer free shipping on all orders – with no minimum purchase required.

Yes, we ship to selected countries worldwide.

Shipping costs (if applicable) will be displayed at checkout.

RETURNS

Yes, you can. For return instructions, please contact us at info@rosanewyork.com.

Once you contact us, we’ll send you the return instructions and form.

Items must be unused and in their original packaging.

Once we receive and approve your returned package, your refund will be processed within 3–5 business days.

CUSTOMER SERVICE

You can use the contact form on our Contact Us page or email us directly at info@rosanewyork.com

We aim to respond within 24 hours on business days.

PAYMENT

We accept Visa, Mastercard, Apple Pay, and Google Pay — all transactions are secure and encrypted.

Yes, we use SSL encryption and work only with trusted payment providers.

PRODUCTS & SIZES

Check our size chart on each product page, or contact us — we’ll be happy to help you find the perfect fit.

We work with suppliers who focus on quality and responsible production.

Learn more on our About Us page.